Shipping policy
Who We Are
Bembe we operates the website bembeshop.store. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
Shipping Costs
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Free Shipping: We offer free shipping on all orders.
Shipping Range
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Delivery Area: We currently ship within United Kingdom.
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Future Expansion: We are considering expanding our delivery areas.
Order Processing Time
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Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
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Orders placed before 10:00 PM will be processed the same day.
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No Shipping Days: Orders are not processed on weekends or public holidays.
Delivery Time
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Estimated Delivery: Orders typically arrive within 5-14 business days after processing, depending on the destination.
Shipping Process
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Courier Services: We exclusively use CJPacket YT Ordinary for all shipments.
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Tracking Information: After your order is shipped, you will receive an email with tracking details.
Lost or Damaged Items
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Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
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Lost Orders: If your order is lost, please reach out to us immediately for assistance.
Returns
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Returns Policy: For detailed return instructions, please refer to our [Returns Policy].
Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
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Email: support@bembeshop.store
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Phone: +44 73 4894 0074
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Address: 153–159 Bow Road Bow, London E3 2SE United Kingdom
Hours: Mon-Fri 8:00-18:00